Legal information
Privacy Policy
Effective date: January 1, 2025
1. Scope
This policy explains how KeenTrail Studio handles information when you visit our website, browse courses, use local planning features, or contact the studio.
2. Information you provide
If you contact us, we may receive your name, email address, phone number, and message. Please do not include sensitive information that is not necessary for your request.
3. Local browser storage
Theme preference, cookie consent, tracked course IDs, and cart quantities may be stored locally in your browser. These values support site functionality and are not a substitute for an account database.
4. How information is used
We use submitted information to answer inquiries, understand support needs, maintain security, and improve course communication. We do not sell personal information.
5. Retention and security
We retain inquiries only as long as reasonably necessary for the request and legitimate business records. We use reasonable administrative and technical safeguards, although no internet transmission is guaranteed to be completely secure.
6. Sharing and service providers
Information may be processed by providers needed to host the website, deliver email, or maintain infrastructure. Providers are expected to handle information only for authorized services.
7. Your choices
You may clear local storage through your browser settings and may ask what contact information we hold, request correction, or request deletion where applicable.
8. Children and policy changes
The website is intended for a general audience and is not knowingly directed to children under applicable minimum ages. We may update this policy and will publish the revised effective date.
9. Contact
Questions about privacy can be sent to [email protected] or +1 (415) 555-0186.